Uninstalled Mozy or Carbonite on OS X? Read This.
A few months back I had tried out both Mozy and Carbonite for OS X. I wanted some assurance that if a comet crashed into my house, my files would survive. Long story short, neither of them really fit the bill, so I ended up uninstalling both of them.
Today, I was having some issues getting CF8 to start up. Checking the logs, I saw the following:
Whiskey. Tango. Foxtrot.
Both applications were uninstalled cleanly. I was pretty surprised to find that there were processes still running (frequently) for both of them.
Some googling revealed the solution to removing ‘em (run as sudo where needed):
launchctl unload /Library/LaunchDaemons/com.mozy.backup.plist rm /Library/LaunchDaemons/com.mozy.backup.plist launchctl unload /Library/LaunchAgents/com.carbonite.launchd.carbonitealerts.plist launchctl unload /Library/LaunchAgents/com.carbonite.launchd.carbonitestatus.plist rm /Library/LaunchAgents/com.carbonite.launchd.carbonitealerts.plist rm /Library/LaunchAgents/com.carbonite.launchd.carbonitestatus.plist
Ah, much better. Seeing how poorly each of the uninstall processes actually worked makes me feel pretty good about no longer using either service.
To give due credit, https://www.georgestarcher.com/?p=177 detailed removing Mozy, and http://de-co-de.blogspot.com/2009/03/un-carbonite.html detailed removing Carbonite.
Thanks to both blogs for posting the information.
| 7 comments
David Sirr
did you end up finding a good service, i’m trialling mozy at the moment but unhappy with it also.
Charlie Griefer
@David – No, for now I’m content (more or less) with backing up my machine via Time Machine to a 500GB external drive, and backing up important documents, music, home movies to an external 1.5TB drive (which I mirror onto a 2nd 1.5TB drive).
I think I’m pretty well covered in case of disk failure, but not so much against a comet.
I did hear good things about JungleDisk. The only thing that doesn’t really work for me regarding JungleDisk is the pay-per-use pricing. I don’t think it’s an unfair model… but I’m budgeted pretty tight right now and really liked the flat-fee model of Mozy and Carbonite.
David Sirr
yeah i’m backing up to mirrored externals at home, i’d just like to have those irreplaceable things like family photos etc backed up in the cloud in case of fire/theft/etc
crashplan may be worth a look at… seems they all have some issues though… http://b4.crashplan.com/consumer/index.html
Jon
Thanks, I just noticed this on my system, and I was NOT please this junk was still running (or trying to run, at least). Thanks for posting this…
Kevin
Charlie, just came across your post (shout out to Ben Nadel and his rotating photos) and thanks for the information. Curious as to where Mozy and Carbonite failed you.
I know from setting up Enterprise and small network backup solutions that often there are compromises and such that and individual user finds annoying to deal with.
Personally, I actually use several services (local and cloud) to manage realtime, near, and archive and its a pain but fully recoverable. So always like to hear about peoples issues so I have a better understanding when people ask me what they should do.
James
Thanks for posting this to you and the original posters (your google result is at the top). I was experiencing some slowness on my machine and looked at the Activity Monitor to discover Mozy chugging away at God knows what months after I "uninstalled" it. Had no idea how to remedy this until finding this post.
Roger
I removed Mozy several weeks ago, and that really speeded up my mac. It was grinding slow before. Firefox took five minutes to work.